Privacy Policy
Hydropure Water Technologies Tr LLC (“Hydropure”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services across the UAE.
1. Information We Collect
We collect personal and non-personal data for the purpose of improving service quality and communication. This may include:
a. Personal Information:
Name
Phone Number
Email Address
Location (for service delivery)
Preferred contact time or appointment details
b. Technical Information:
IP address
Browser type
Device and operating system
Referring website or platform
Page interactions and browsing behavior
2. How We Use Your Information
Your information helps us provide better services and a smoother experience, including:
Responding to service requests or inquiries
Scheduling installation, maintenance, or testing appointments
Sending order confirmations and service updates
Improving our website and customer support
Sharing promotional offers, only if you opt-in
Ensuring legal and regulatory compliance
3. How We Share Your Information
We do not sell or rent your personal information. Your data may be shared only in the following cases:
With our internal technicians or support staff to fulfill a service
With logistics partners (only for delivery or relocation services)
If required by UAE law, court order, or legal process
With your explicit consent in cases not covered above
4. Data Security
We follow strict procedures and implement technical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.
Secure server environments
Encrypted form submissions
Access limited to authorized personnel only
5. Cookies & Tracking
Our website may use cookies and analytics tools (like Google Analytics) to enhance user experience and monitor performance. You can manage cookie preferences in your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites or tools (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of these external platforms. Please review their privacy policies separately.
7. Your Rights
You may:
Request a copy of your stored data
Ask for corrections or deletions of your information
Opt-out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
8. Children’s Privacy
We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that such data has been collected without parental consent, it will be deleted.
9. Contact Us
or any privacy-related questions or concerns, please contact:
Hydropure Water Technologies Tr LLC
📍 Zahra Bldg, Clock Tower – Flat No 201 – Al Naba’a – Sharjah
📞 +971 6 5633588
📧 [email protected]